Refund policy

Returns, Refunds & Exchanges:

  • Final Sale: Please carefully read product descriptions before ordering, as we do not offer refunds or exchanges on purchased items.
  • Order Mistakes: If Tulip Bee makes an error with your order, notify us at customerservice@tulipbee.com within 5 business days of receiving your order so we can resolve the issue.

Flaws & Damage:

  • Inspection: We carefully inspect all materials upon receipt. However, there may be occasional issues that are missed.
  • Selvage Areas: All fabric and vinyl may feature a selvage (approximately 1”-2” wide) on either end. Any flaws, discoloration, or fraying in this area are not considered defects.
  • Reporting Damage: If you encounter a flaw or damage, please email us at customerservice@tulipbee.com with a photo and description within 5 business days of receiving your item.